Use your iPhone to process credit card transactions

Capture Held Funds

This is used to capture funds that have been previously authorized and placed on hold through your business merchant account and gateway.

If you have no intention of capturing the funds held by a previous authorize only transaction, you should perform a Void on the transaction. Otherwise, the funds will be on hold for 30 days before being released by the system, possibly causing the credit card holder unnecessary inconvenience.

How To Capture Previously Authorized Funds

  1. Select the transaction you would like to void from the Transaction Log. The transaction type should be "AUTH_ONLY".
  2. Verify transaction details and then press "Capture" at the bottom of the screen
  3. Specify if the full amount should be captured, or just a portion of the held funds.
  4. Wait for confirmation of a successful capture of funds. If successful, a new transaction will be recorded.

A capture can only be applied under the following conditions:

  • The original transaction was successfully settled as and "AUTH_ONLY"
  • The original transaction is not yet captured, expired or errored
  • The amount being requested is less than or equal to the original authorized amount. Please note that only a single Capture transaction may be submitted against an original "AUTH_ONLY" transaction